sim Credit Card is committed to providing our customers with better services, that is why we regularly provide service updates and maintenance to our card services. During these periods, selected services may be unavailable.
To report lost card or request card suspension due to suspicious transactions, please call the Report Lost Card Hotline at 2596 3600.
Our non-regular maintenance schedule
Date | From | To | Service Affected |
---|---|---|---|
No Regular Schedule for this week |
Our regular maintenance schedule
Date | From | To | Service Affected |
---|---|---|---|
Friday | HKT 00:00 | HKT 05:00 | sim Credit Card App and the customer service hotline |